POOR COMMUNICATION ISN’T THE SOURCE OF MOST CONFLICTS

Research tells us that there are three types of conflict:

Task, relationship, and process.

  • Task conflict relates to the content and goals of the work.
  • Relationship conflict focuses on interpersonal relationships.
  • dsc02489_r.jpg
  • And process conflict relates to how work gets done.

Conflict is constructive when it improves the quality of decisions, stimulates creativity and innovation, encourages interest and curiosity among group members, provides the medium through which problems can be aired and tensions released, and fosters an environment of self-evaluation and change

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s