To inspire positive action you must ask first, What message do I want to send and second, How do I want people to feel?
When you inspire others, they experience new ways of thinking, feeling, and acting. With your words alone you can help people feel connected to a larger group and mission. You will also help people develop a personal connection with you as their leader.

This is a value that leaders often underestimate.

Your Communication Is Accountable When:
• People are inspired. They go into action to make things happen.
• People re-create your message for others. They use their own words to restate what you want and when you want it.
• People know what is important. They are clear about your priorities and what needs to happen first.
• People are emotionally and intellectually engaged. Your message has tapped both their hearts and minds.

Example:
“That’s the problem in a nutshell.” add ,Now it’s up to us to turn this around.”
“This is an issue we must address quickly.” Add: “I’m confident we can do this.”
“We will meet on Friday at 8 a.m. in the conference room.” Add: “Let’s use this time to generate new ideas together.”
• “I haven’t had a chance to read your report.” Add: “I always appreciate how you look at things.”
• “We are facing a number of challenges this next year.” Add: “I’m happy to be on a great team. We’ll need everyone’s thinking and energy.”
• “Good morning. ” Add: “It’s always good to see you.”
• “Here’s the document. Read it and let’s talk.” Add: “I’m interested in hearing your thoughts.”